Privacy Policy

Information you provide directly:

• Contact details submitted through forms (name, email address, phone number, organization, job title)
• Inquiries submitted for keynote bookings, speaking engagements, or consulting services
• Responses, inputs, or self-assessment data submitted through The Inner Audit™ or Clarity Protocols™ tools
• Account information if you register for /learn courses (name, email, login credentials)
• Payment and billing information when purchasing courses or services (processed by a third-party payment processor; we do not store full payment card details)
• Testimonials, reviews, or feedback you voluntarily submit
• Newsletter or mailing list sign-up information
• Any other information you choose to provide via email or contact forms

Information collected automatically:

• Device and browser information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, referring URLs, click activity)
• Cookies and similar tracking technologies (see Section 4)

We use collected information to:

• Respond to inquiries and provide requested information about keynotes, courses, or services
• Process course enrollments, purchases, and provide access to /learn content
• Deliver, personalize, and improve The Inner Audit™ and Clarity Protocols™ experience
• Manage customer relationships through our CRM system
• Send administrative communications, confirmations, and (where you've opted in) marketing communications
• Analyze site usage to improve content, navigation, and overall user experience
• Maintain the security and integrity of our Services
• Comply with legal obligations

We use the following categories of third-party service providers to operate the Services. These providers process information on our behalf and are bound by their own privacy and security obligations:

• Customer relationship management (Zoho CRM): to store and manage lead and contact information submitted through inquiry forms
• Email delivery (EmailJS): to facilitate contact form submissions and transactional emails
• Backend infrastructure and data storage (Firebase): to support account data, course progress, and platform functionality
• Hosting and deployment (Vercel): to host and serve the website
• Payment processing (Zoho Payments): to securely process course and service payments
• Analytics tools (Google Analytics and similar analytics tools): to understand aggregate site usage

We do not sell your personal information to third parties.

We use cookies and similar technologies to operate core site functionality, remember preferences, and understand how visitors use the Services. You can control cookies through your browser settings; disabling cookies may affect certain site functionality.

We may share information:

• With the service providers listed in Section 3, solely to operate the Services
• If required by law, subpoena, or legal process
• To protect the rights, property, or safety of ORIENT, our users, or the public
• In connection with a business transaction (e.g., merger, acquisition, sale of assets), with notice to affected users where required

We implement reasonable administrative, technical, and physical safeguards designed to protect your information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information as described in Section 8.

Depending on your location, you may have the right to:

• Request access to the personal information we hold about you
• Request correction or deletion of your personal information
• Opt out of marketing communications at any time (via the unsubscribe link in any email, or by contacting us directly)
• Object to or restrict certain processing of your information

Residents of California, the EU/UK, and other jurisdictions with applicable data protection laws (CCPA, GDPR, etc.) may have additional rights under those laws. To exercise any rights, contact us at shawnta@shawntahooks.com.

The Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

If you access the Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

We may update this Privacy Policy from time to time. The “Last Updated” date at the top of this page reflects the most recent revision. Material changes will be communicated through the Services or via email where appropriate.

Questions about this Privacy Policy can be directed to: